Frequently asked questions

All the stuff you want to know.

What is PacketEngine and how does it work?

PacketEngine is a platform which makes subdomain enumeration easy. Add a domain and PacketEngine will intelligently and automatically discover subdomains using a range of techniques.

Why should I use PacketEngine?

PacketEngine makes subdomain enumeration easy. We know how messy it can be — a dozen different tools, wildcard domains and invalid data, badly behaving resolvers, the same old wordlists and text files scattered across your computer, and worst of all, doing it manually. Let us do the hard work for you!

What data does PacketEngine gather?

We primarily gather subdomains — that's what we're good at! We also gather DNS records (A, AAAA, and CNAME) and make them available to you. PacketEngine keeps a history of changes to DNS records and you can optionally receive notifications when these changes occur.

How much does PacketEngine cost?

Please see our pricing page. We have plans for everyone, from individuals to large enterprises.

Is there a free version available? Or a trial?

No, sorry :( But hey, just for being interested use coupon DISCOUNT10 at checkout for 10% off your first month ❤️

Can I change my plan later?

Absolutely! If you change your plan your bill will be prorated.

Do you have an API?

Yes! Every subscribed user has full access to our API without any limits. Please see our integrations page for details.

Do you offer refunds?

If you cancel your subscription you'll continue to have access to PacketEngine without any interruption until your billing date. This gives you a chance to resume your subscription if you change your mind. Refunds are available except to users on their first billing cycle who have added a domain. This is because PacketEngine needs time to learn for you to experience it at its best. If you really, really want a refund please feel free to contact us.

What types of payment do you accept?

We accept PayPal and credit and debit card payments, including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada.

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